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It's been so excellent to be able to rely upon timely, specialist phone call answering. Reliability is 100%. Dave Lye, Over the ten years I have actually been with OfficeHQ they have supplied only the very best solution I might expect. Joseph Kelly, Kelly Office Lawyers OfficeHQ has actually been a video game changer the service was super easy to set up and sets you back a portion of what it would certainly to hire a receptionist.

Wayne Walsh, Premiair Air Conditioning Each and every single person who takes the calls for me at OfficeHQ is extremely educated. Lisa Saito, Living and Eating We never ever miss out on a service chance however do not have reception staffing problems to deal with. It's a suitable remedy. John Lombard, Sales Employee Allies The OfficeHQ receptionists belong to our team and I'm impressed at their understanding of our demands and our consumer's demands.

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We comprehend it's not 'business customarily'. These are uncertain times and many services are having to change just how they run, at the very least briefly. OfficeHQ is below to sustain your organization and maintain your team and customers attached, even if they aren't in the very same place. Throughout the darkest days of the pandemic, we've assisted companies to keep their phone lines open.

We're here to help. If you require to shift your workplace to a remote working setup and you do not have a means to address your office phone and transfer telephone calls, our seasoned assistants can aid. We can answer some or every one of your phone calls whenever, day or night. As soon as addressed, we can transfer your phone call to particular people you choose, manage reservations or merely take messages.

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Assistants are the front face of your business, so it's hard to maintain your service running efficiently when they're away. virtual receptionist services. When your assistants call in unwell, our digital assistants can fill up in your gaps. Whether it's all calls or just the overflow, we can establish within mins and you only spend for the calls we address

This implies locating brand-new methods to take orders. We've set some companies up with a committed phone line, so our assistants can respond to phone calls, take down orders and send out the needed order using text.

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OfficeHQ have actually been really professional to deal with and lately they have actually had the ability to tip in and conserve the day when other personnel were ill with Covid. Dr David Samra, Sport Medicine Expert We have actually found the solution specifically practical during Covid, with personnel working from home and not able to access our main phone system.

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The MyReceptionist solution deals more versatility and customisation so we can give the impression we become part of your organization. It's developed for those clients that would certainly like to give an extra personal touch. When signing up for the MyReceptionist service, you'll obtain a fully customised welcoming, the ability to take different messages or make transfer calls to various people or departments in your organisation, plus receptionists can address standard concerns about your business, such as the location, your web site URL, what your company does and when calls may be returned.

OfficeHQ is a fast-growing Australian exclusive business with international procedures, offering affordable 24/7 digital reception services, online phone numbers, virtual addresses and other organization solutions throughout Australia and in the United States, the UK and New Zealand. Our virtual assistants are always standing by, all day, each day, so you never ever miss out on a possibility to connect with customers.

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We make it very easy to partner with us 100% risk-free, with total flexibility to scale up (or down) as demands change. In every communication that we have with our clients and their customers, they know that it's honest, authentic and real.

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We are fearless of change, nimble in our strategy, gutsy in our ideas and strive for constant improvement in every little thing we do. Our online receptionists, customer care team and support staff pick a can-do perspective daily. We always bring our whole self to work, completely welcome what we do and exist in every moment.

Our team believe your organization, no matter what the dimension, will certainly take advantage of the human link of having your customer or client calls always answered by a friendly, expert assistant. We provide a premium customer experience on every telephone call your service obtains and strive to surpass your assumptions at every degree.